Frequently Asked Questions

  • I am based in Bishops Waltham, Hampshire. Visits to visit children within a 10 mile radius are included in my costs (See Service and Prices). If you live further away, please contact me to discuss additional petrol costs

  • I prefer to see your child either at your home (or a relative’s home) or at your child’s nursery or school.

  • Families are kindly asked to cancel appointments with as much notice as possible. If you cancel the session at least 24 hours before it is due to go ahead, there will be no charge.

    If you cancel an appointment with less than 24 hours notice, there will be a charge of 100% of the cost.

  • You contact me anytime via the contact page or email. I aim to respond quickly—usually within one business day.

  • Payment is required via bank transfer (BACS), and each session is payable 48 hours ahead.